Association management is the cornerstone of our professional services. With a focus on building solid foundations for clients, Funnel Communications & Management Ltd specializes in funneling ideas, goals and volunteers into manageable, achievable action plans.
John is a graduate of Ryerson Polytechnic University & Mohawk College. He has 20+ years of experience working with several non-profit & charitable organizations specifically in governance, communications, marketing, policy, diversity, conferences/events and fundraising. As an Executive Director/General Manager, John works with organizations on strategy development and execution. He enjoys interacting with volunteers and members while working towards increasing membership satisfaction.
Peter has a diverse background in management and executive roles, with a particular focus on customer service, communications and creative campaigns and solutions. Over the course of his career, team building, collaboration and succession planning have been the cornerstone of his leadership style. Peter provides marketing, management and operational support for our clients.
Peter serves as:
Executive Director, Canadian Technology Law Association
Association Manager, Canadian Association of Psychosocial Oncology
Association Manager, International Association of Business Communicators
Peggy holds a Bachelor of Science in Business Administration in retail merchandise management from Drake University, Des Moines, Iowa. She began her career with a large Canadian retailer and progressed from the Management Development Program through to department management and home furnishings buying. She has been part of the Funnel team for more than 30 years and is responsible for the financial administration of the company's association clients.
Brandi holds a BSc in Management Studies from The University of the West Indies (UWI) and advanced diplomas in Interactive Media Design and Advertising - Digital Media Management from Durham College. With over 12 years of experience in the design and marketing industry, Brandi leads the creative direction for digital media projects at Funnel. She also oversees IT operations, ensuring seamless technical support and front-end web development for a diverse clientele, all while delivering impactful, cutting-edge designs that align with the company's innovative vision.
Hannah holds a Master of Arts in Communications Studies from Wilfrid Laurier University. She has a diverse background in marketing and communications, with nearly six years of experience across both corporate and agency settings. From building strategic partnerships to leading social media campaigns and supporting events, Hannah has always enjoyed client-facing roles that allow her to think creatively, foster meaningful relationships, and bring innovative ideas to life.
Alexandra has a BA in Mathematics from York University. Prior to joining Funnel, Alexandra worked for 15 years at an international life insurance company in various roles including customer support and product marketing. As our head of finance and administration, Alexandra is responsible for the financial administration of the company's association clients. Alexandra also assists our clients administer their association memberships and course registrations, coordinate engaging meetings and events, and assist in communicating important association updates over social media channels.
With over 5 years of dedicated experience in customer support, Christian is a results-driven Customer Support Service Representative adept at delivering exceptional service and fostering positive customer relationships. He has previous experience in efficiently resolving customer inquiries, complaints, and technical issues, ensuring a high level of customer satisfaction and retention. He is committed to continuous improvement, leveraging feedback to enhance support processes and exceed performance metrics.
Samuel Pinzon is a bilingual professional with a background in client relationship management and digital communications. He holds a Business and Digital Marketing diploma from Humber Polytechnic and brings hands-on experience in account coordination, email marketing, CRM management, and data analytics. Samuel is fluent in English and Spanish, and conversational in French. He is passionate about supporting professional communities and is excited to contribute to the associations Funnel serves.
Jeffrey Scott Martin is a developer-artist who transforms ideas into immersive digital experiences, blending code, creativity, and storytelling to craft engaging, high-performance applications. His favorite tools include Next.js, React, and the composable web, but he believes meaningful engineering happens across many platforms and technologies. As the founder of VegaByte Digital and The Unbound Initiative, he explores AI-readiness, interactive storytelling, and the future of education, leveraging technology to create more inclusive and intelligent digital experiences. Passionate about community impact, he is dedicated to mentorship, open-source contributions, and building tools that empower others, ensuring technology drives both innovation and meaningful change.
